Chase Bank in 595 Piedmont Avenue Northeast #300

Customer Reviews about Chase Bank:

• ★ ☆ ☆ ☆ ☆
  I was very dissapointed at the level of service received at this branch. The lack of professionalism displayed by the managing staff was appalling. I formerly frequented this bank to withdraw large sums of cash due to the nature of my business. Granted extra verifications were required before the transaction could be approved. My grievance is particularly in regards to the nature this sensitive information was obtained. I expressed my concern that they were yelling out the large amounts of money being withdrawn for everyone in the lobby to witness. Furthermore I was not comfortable handing out my social security number. When I escalated matters to the manager, the lack of professionalism was very unbecoming of someone entrusted to be in that position. Our supposed private meeting was riddled with random customers walking in and out of the office and not once did the manager apologize. When I ultimately had enough and requested our transaction be cancelled as I decided to go to a different branch, I literally had to drive across town BACK to the same branch upon finding out they had indeed withdrawn my cash without my approval. A simple transaction that should have taken less than 30 min took over 3 hours due to the lack of professionalism displayed by this staff. I will not be banking here anymore. I will happily transfer my account to an institution that hires professionals that can serve clients more appropriately.
  By Aham Nnodim, September 04, 2017
• ★ ★ ★ ★ ★
  Shaina McCrae was my banker today. Not only was she personable but she was prompt and very knowledgeable about the bank products. She assisted me setting up a checking and savings account. This was the best bank experience ever!
  By Kenya Cook, August 27, 2017
• ★ ★ ★ ☆ ☆
  nice, central location convenient to midtown and downtown. there are however a lot of panhandlers that loiter just outside the doors of the bank and on the street. last time i visited my card wouldnt open the doors, though it works at other locations.
  By J Woo, May 23, 2017
• ★ ☆ ☆ ☆ ☆
  Please avoid this location . Customer Service is horrible. They do not care and treat customers as burdens. Its mainly a social gathering for the bankers.
  By Nathan Reid, November 05, 2016

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About Chase Bank in Atlanta